Riverland Energy Cooperative believes that electronic privacy and security are critical components of any effective website. This Privacy notice describes Riverland Energy Cooperative's commitment to protecting the personal privacy of our members.

Riverland Energy Cooperative does not reveal any non-public personal information that is provided by our members through our Web site to any third parties, except when necessary, and as permitted by law, to provide that information to a service provider as part of the service you request on this web site, or when requested to do so by a governmental agency having jurisdiction, or by a court of competent jurisdiction or other operation of law. Riverland Energy Cooperative will take all reasonable steps to keep information confidential.

Standard information gathered during enrollment includes member number, user ID, password, secret question and answer, email address, and banking information if the member is using the bill payment services that are provided through our third-party site. To ensure that information remains confidential, it is sent using a "secure session" utilizing Secure Socket Layer (SSL) technology. This ensures that web communications are encrypted between a user's web browser and Riverland Energy Cooperative's SmartHub data center.

Riverland Energy Cooperative's web site makes limited use of "cookies" for the purpose of facilitating user identity and status during e-commerce transactions. A cookie is a small text file stored on a web site visitor's hard disk that allows a web server to recall certain information that the visitor has already entered.